CIHQ Accredited Hospital

Greenwood County Hospital: Committed to Quality and Excellence

Greenwood County Hospital is proud to be accredited by the Center for Improvement in Healthcare Quality (CIHQ), a nationally recognized healthcare accrediting organization with deeming authority from the Centers for Medicare & Medicaid Services (CMS).

This accreditation reflects our ongoing commitment to providing safe, high-quality healthcare services to the communities we serve. Through CIHQ accreditation, Greenwood County Hospital demonstrates compliance with rigorous national standards for patient safety, quality improvement, clinical excellence, and organizational performance.

Our patients, families, and community can be confident that Greenwood County Hospital is dedicated to continuous improvement and delivering exceptional care close to home.

Questions, Concerns, or Complaints

Greenwood County Hospital welcomes feedback from patients, families, and community members. If you have a concern regarding the quality of care, patient safety, or your experience at our organization, we encourage you to contact us directly so we may address the issue promptly.

To submit a complaint directly to Greenwood County Hospital, please complete the form at the bottom of this page or contact:

Melissa Jones
Risk Manager
620-583-0586

Official CIHQ Complaint Process

Organizations using CIHQ accreditation for deemed-status purposes must inform patients, or their surrogate decision-maker, of the right to file complaints regarding quality of care concerns or safety issues directly with CIHQ.

The patient or surrogate decision-maker is not required to notify Greenwood County Hospital prior to filing a complaint.

How to Contact CIHQ

Online: https://cihq.org/complaint

Mail:

Center for Improvement in Healthcare Quality
P.O. Box 1540
Mexia, TX 76667-1540

Attn: Chief Executive Officer

Phone:
512-661-2813